Digital E-commerce Specialist (Part-time / Full-time)


Promotional Products or Branded merchandise has been traditionally a very low-tech space and just like anything else, this industry is going through Digital Transformation whereby e-commerce and online platforms are playing a major role in streamlining the entire value chain. You can learn more about the promotional products industry here.

As a digital e-commerce specialist, you will have a deep understanding of the product from a functional perspective so as to help customers troubleshoot issues and provide training. 

You act as a Customer Success Manager (CSM) ensuring the customer has all the information and access to resources to run a successful webstore. 

This position is both creative and rigorous by nature you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills.

Customer Relationship
Helpdesk & Support
Technical expertise
Highly motivated and driven


  • Helpdesk & Support
  • Product Training
  • Product Documentation
  • Customer Service
  • Store setups

Must Have

  • Excellent communication and interpersonal skills
  • Proficient in using Microsoft Excel & Powerpoint
  • Perfect written english for product documentation
  • Self starter and autonomous
  • Available during US business hours (10AM - 3PM CST)

Nice to have

  • Basic knowledge of the Promo Industry (Info)
  • High level understanding of APIs
  • Technical skills (AWS, PostgreSQL etc..)
  • Strong analytical skills

What's great in the job?

  • Great team of smart people, in a friendly and open culture
  • Opportunity to learn and grow personally and professionally
  • Learn and expand your knowledge within the promotional products industry
  • Be part of a product that is used by thousands of users on a daily basis
  • Real responsibilities and challenges in a fast evolving company
  • Stable, remote & a long term opportunity
Our Product

Discover our products.


What We Offer

Each employee has a chance to see the impact of his or her work. You can make a real contribution to the success of the company.


A full-time or a part-time remote position
Attractive salary package.


Company sponsored online Odoo
training or certification courses

Career Growth

Excellent growth opportunities ,
including mental and spiritual growth